Terms of Service & Privacy Policy

1. Purpose of This Website

• This website is intended to provide general information about our services and allow visitors to contact us through forms or chat.

***We do not process payments or collect sensitive financial information through this website.

2. Services Offered

We provide services including, but not limited to:

• Tax preparation (individual and business)

• Accounting and bookkeeping

• Payroll services

• Business creation and structuring

• Tax planning

• ITIN application (Form W-7)

• Notary public services

• Insurance services (life, auto, health, and commercial)

***All services are arranged outside of the website through direct communication with the client.

3. Information We Collect

We may collect the following information when voluntarily provided by you:

• Name

• Phone number

• Email address (if provided)

• Messages or inquiries

***We do not collect Social Security numbers, banking information, or sensitive financial data through this website.

4. How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide information about our services

• Schedule appointments

• Follow up on requests

5. Communication Consent (Calls, SMS, and Email)

By providing your contact information, you consent to be contacted by [Your Company Name] via:

• Phone calls

• Text messages (SMS)

• Email

These communications may include:

• Responses to your inquiries

• Appointment scheduling and reminders

• Service-related information

***These communications are used solely to respond to your inquiry and provide service-related information.

SMS Disclosure:

• Message and data rates may apply

• Message frequency may vary

• You can opt out at any time by replying STOP

• Reply HELP for assistance

***Your consent is not a condition of purchase.

6. No Professional Relationship

Contacting us through this website does not establish a client relationship. A formal agreement must be signed before any professional services are provided.

7. No Professional Advice

Any information provided on this website or through initial communication is for general informational purposes only and does not constitute tax, legal, financial, or insurance advice.

8. Sharing of Information

We do not sell or rent your personal information.

We may share your information only:

• With trusted service providers (such as CRM or messaging platforms)

• When required by law

9. Data Security

We take reasonable measures to protect your information. However, no online transmission is completely secure.

10. Acceptable Use

You agree not to:

• Use this website for unlawful purposes

• Submit false or misleading information

• Attempt to interfere with the website’s operation

11. Third-Party Tools

We may use third-party tools (such as chat widgets, CRM systems like GoHighLevel/LeadConnector, or scheduling software) to collect and manage your information.

***These tools operate under their own privacy policies.

12. Your Rights

You have the right to:

• Request access to your information

• Request corrections or deletion

• Opt out of communications at any time

To do so, contact us below.

13. Children’s Privacy

This website is not intended for individuals under 18. We do not knowingly collect data from children.

14. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

15. Governing Law

These terms are governed by the laws of the State of North Carolina, United States.

16. Contact Information

Decena Prosperity Group LLC
2557 W Franklin Blvd, Gastonia, NC 28052
(704) 692-3745 | (704) 740-5661

[email protected]